At Musto we strive to create premium garments that really last. You can take Musto with you on your adventures again and again and again! Because we believe our products should last, we have been offering service and repairs since the beginning in 1964. So, if it’s broke, lets fix it!
WHAT DO I HAVE TO DO?
Please contact our Customer Service Team on (02) 9907 4141 or firstname.lastname@example.org, they will assess your needs and guide you through the Repairs Process. Before calling, make sure you have the following information ready:
Product Code (the product code can be found inside the wash care label)
The colour and size of the product
The fault location and the type of services you’d like to have
Before returning your garment, please clean it first. A non-cleaned garment will be sent back without being repaired.
By having your garment repaired by Musto, you can be sure that the integrity of the garment is preserved. Should any repair fail to perform within a reasonable period, we will re-assess the repair upon its own merit. We do not accept responsibility for any goods returned to us that are damaged or lost in transit.
Washing, drying and ironing can shorten the life of your garments. Take care of your Musto garments so that they can take care of you.
TEAMS AND CORPORATE
For teams and corporate customers please contact your representative.